We offer a free termite identification service to identify, if we can, the type of pest that you are encountering.
Tell us a little about what you have found and attach a photo or video. Indicated on this page are some of the recent identifications we’ve undertaken.
(Close-up photos of termite soldiers (brown heads) are the most helpful. We particularly want to see the shape of their heads and their jaws. We can enlarge you photos at our end so it is more important that your photo is in focus even if the insect appears relatively small. You can easily pick up a soldier if you use a toothpick with a dab of Vaseline or any ointment on one end. Once captured, put the other end in a banana, mandarin or Blu-tac for photographing.
* You may be reluctant to add your phone number thinking you’ll receive sales calls from us. You wont. Adding your phone number simply allows Ion to call you if necessary to assist in the process of identification and more effectively advise you what action is required (if any) in your situation.